{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.incident.heading}}
{{alert.alertDescription}}
{{index+1}}
/ {{ alertBandDate.length}}
{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}
For further updates subscribe
Every year we review our water and sewerage charges to make sure our bills are fair and clear. Any changes to our charges will apply from the 1 April till 31 March the following year.
We’re regulated by Ofwat. They govern how all water companies set their bills and determine the amount of revenue we’re allowed to charge customers through water bills.
Your water bill covers much more than just the cost of cleaning the water you use and the wastewater we take away. It goes towards protecting and enhancing the environment, as well as making sure there is enough water for everyone.
Read more about what your charges cover and how they're being invested to build for better. For today. For tomorrow. For you.
Changes to our charges for 2026/27
From 1 April 2026, our charges are increasing and you can use the links below to see what these are changing to.
As well as taking into account our new rates, the increase to your bill and payments will also take into account different factors like:
- What service you receive from us - water and sewerage, water only, or sewerage only.
- Whether you have a water meter or not.
- How much water your household uses.
- The time of year you receive your bill.
We also have specific tariffs for certain areas in our region such as Northstowe, Woods Meadow, Finningley and Hartlepool.
The average combined bill (for water and sewerage services) for our customers is increasing by around 7% to £1.85 per day for all water and sewerage services. This includes all metered and unmetered households, and any fixed charges.
What does this mean for me?
The table below shows the average increase to annual bills for customers on our Standard Tariff with a meter including all fixed charges.
Typical Bills on our Standard Measured Tariff (Anglian Area)
×
![]()
These estimations are based on typical usage and don’t include other tariffs. To see a more accurate view of your yearly bill based on your estimated water usage, try our simple water usage calculator.