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Message last updated - Friday 30th January 2026
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Message last updated - Friday 30th January 2026
Message last updated - Friday 30th January 2026
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Your water bill covers much more than just the cost of cleaning the water you use and the wastewater we take away. It goes towards protecting and enhancing the environment, as well as making sure there is enough water for everyone, both today, tomorrow and far into the future.
Take a look below to see a breakdown of where each £ of your bill money goes.
On average, households pay £1.85 per day for all water and wastewater services. Find out more about what goes into working out our bills and why our charges are changing.
We’re building for better
Our networks are getting the biggest upgrade of our time, with a plan worth over £11 billion. Our region is the driest in the country and growing fast, so we need new water supplies to keep taps flowing and toilets flushing for the future.
We’re upgrading pipes, building new ones, creating wetlands, improving water recycling centres and increasing sewer capacity. All to support growing communities, protect nature and help it thrive.
We’re keeping bills as low as possible while delivering safe, high-quality water and building a better network for generations to come. Learn how we’re building for better.